999ba's Privacy Policy — Your Data, Our Responsibility

999ba (https://999ba.pro) is a trusted online gaming and betting platform for users in Bangladesh. Protecting your privacy is not just a legal obligation for us — it is a core ethical responsibility.

This privacy policy ("Policy") applies to all members who use the 999ba website and app. By opening an account or beginning to use the platform, you are considered to have read and accepted this privacy policy in full.

In this policy, we clearly state: what information is collected, why it is collected, how it is used, who it may be shared with, and how you can maintain control over your own data.

999ba only collects information that is strictly necessary to provide our services. We do not ask for excessive or irrelevant personal data.

Registration & Identity Verification Details:

• Full Name (as per national ID)
• Mobile Number & Email Address
• Date of Birth (for age verification)
• Address (if required)
• Copy of Identity Document (for KYC verification)

Financial information:

• Mobile Banking Number (bKash / Nagad / Rocket)
• Transaction History & Amount
• Deposit & Withdrawal Records

Automatically Collected Information:

• IP address and device type
• Browser Information & Operating System
• Platform Usage Time & Activity Logs
• Gaming history and betting patterns

Collected data is used for specific purposes only:

999ba never sells your data to third parties for advertising purposes. You can opt out of promotional communications at any time.

999ba does not generally share your personal information with anyone. However, sharing may occur in the following limited circumstances:

• Payment Providers: Payment gateways such as bKash, Nagad, and Rocket — used solely to process transactions.
• Identity Verification Services: Licensed third parties for KYC (Know Your Customer) verification — used solely for identity confirmation.
• Law enforcement agencies: As required by a lawful order or investigation under the laws of Bangladesh.
• Fraud Prevention Services: To the relevant regulatory authority to prevent money laundering or other financial crimes.

Every third party operates under a strict data protection agreement with 999ba. They may only use data for specified purposes, and any other use is strictly prohibited.

Cookies are used on the 999ba website and app to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure platform security. The platform cannot function without these.
• Performance Cookies: To analyze which parts of the platform are most used — as anonymous data.
• Preference Cookies: To remember your language, theme, and display preferences.
• Analytics Cookies: To track site performance — only with your consent.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause some features to stop working.

999ba uses industry-leading security technology to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers occur over encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security for account access.
• Firewall Protection: To protect against DDoS attacks and unauthorized access.
• Regular Security Audits: Periodically audited by third-party experts.
• Secure Servers: Your data is stored in a controlled, secure environment.
• Suspicious Activity Detection: AI-powered fraud detection system.

Please keep in mind that securing your account password and not sharing it with anyone is equally important. If you notice any suspicious activity, contact our support team immediately.

999ba does not retain your data longer than necessary. Retention periods depend on the type of information:

• Account information: For the duration the account is active, and for 5 years after closure (as required by law).
• Transaction Records: Up to 7 years (as required by financial regulations).
• Customer support conversations: Up to 2 years.
• Cookies and browsing data: At end of session or up to 13 months maximum.
• Security Logs: Up to 6 months.

After the specified period, data is securely deleted or fully anonymized so that you can no longer be identified in any way.

As a 999ba member, you have the following rights regarding your personal information:

• Right to Access Your Data: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your data under certain circumstances.
• Right to Restrict Processing: The right to request that the use of your information be restricted in certain circumstances.
• Right to Data Portability: The right to receive a copy of your data in a structured, organized format.
• Right to object: The right to object to certain types of data processing.

To exercise these rights [email protected]Email us at -. We aim to respond within 30 business days. Some requests may not be fulfilled in full due to legal reasons — in such cases, an explanation will be provided.

999ba does not knowingly collect any information from individuals under the age of 18. Our platform is intended for adults only.

Parents can use parental control software on their devices to help ensure their children's online safety.

The 999ba platform may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, which are outside our control.

We only work with trusted and verified partners, and every partner is required to comply with our data protection standards. However, we recommend reading the privacy policy of any third-party platform before accessing it.

• Payment providers only receive the information necessary to complete a transaction.
• Game providers receive game results and betting records, but not personal identity information.
• Analytics services receive only anonymous, aggregated statistical data.

999ba reserves the right to update this privacy policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised accordingly.

For significant changes, we will attempt to notify you via your registered mobile number or through an app notification. Continued use of the platform after any changes constitutes acceptance of the updated privacy policy.

If you have any questions, concerns, or complaints regarding this privacy policy, please contact our data protection team. We are always here to help.

For more details, visit our FAQ page View or About Us Go to page.